LoyaltyXpert

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Here\’s How To Measure (And Improve) Customer Retention

As per Harvard business review research, improving customer retention rates by 5% boosts profits by 25% to 95%. In general, it costs 5X more to acquire new customers rather than retaining existing customers. Customer retention adds lifetime value to your brand, which brings enormous benefits to your company. Have a look at the key benefits …

Here\’s How To Measure (And Improve) Customer Retention Read More »

Here\’s How To Measure (And Improve) Customer Retention

As per Harvard business review research, improving customer retention rates by 5% boosts profits by 25% to 95%. In general, it costs 5X more to acquire new customers rather than retaining existing customers. Customer retention adds lifetime value to your brand, which brings enormous benefits to your company. Have a look at the key benefits …

Here\’s How To Measure (And Improve) Customer Retention Read More »