LoyaltyXpert

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What Every Business Should Know for Loyal Customer Base?

Ever wondered why most customers stick to certain brands over experimenting with countless options that are available in the market?In marketing parlance, this tendency to repeatedly buy products or services from a brand is called brand loyalty.  From a business standpoint, brand loyalty is the one the assures customer retention and sales generation in the …

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Why Small-Scale Business Needs To Focus On Customer Retention

Customer Retention is something that defines the value of your business. It is as important as customer acquisition. Improving customer retention helps in strengthening the reputation of your business. Also, it builds a sense of trust amongst the customers. Here\’s the proof, 84% of the people are likely to get influenced by the recommendations of …

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