Every business owner tries hard to keep their customers satisfied and happy. But, in today’s digital world the customer feedback spreads quicker than ever before especially if the customer is dissatisfied then they will post it on their social media platforms. The customers want to be in touch and get the services faster so it …
How Digital Customer Engagement Programs Can Help To Enhance Sales Revenues Read More »
The customer becomes loyal to a brand when they choose one company\’s offerings over others. When a customer is loyal to one company, they are not easily influenced by the price or availability of the same or similar products or services in the market. Instead, they would willingly pay more and ensure the same quality …
Here’s How to Influence Consumers Through Loyalty Programs? Read More »
In 2020 we heard so much about the e-commerce business is booming. We have even heard about the offline shops losing a lot of their business due to the current pandemic situation. But this is not the reality, both types of businesses have their challenges in retaining customers. Fortunately, we have our smartphones, which have …
Here’s How to Meet the Expectations of Customer Reality with a Loyalty App Read More »
In 2020 we heard so much about the e-commerce business is booming. We have even heard about the offline shops losing a lot of their business due to the current pandemic situation. But this is not the reality, both types of businesses have their challenges in retaining the customers. Fortunately, we have our smartphones, …
Here’s How to Meet the Expectations of Customer Reality with a Loyalty App Read More »
Retailers, especially those who rely on brick and mortar for most of their sales, face challenges due to the pandemic. Firms revised sales forecasts and re-shaped business strategies multiple times. Thankfully, businesses have started to rebound as people have slowly resumed their usual shopping activities. As per NetSuite’s data, consumers are spending on immediate goods …
Here’s How Retailers Can Strengthen Customer Loyalty And Realign Marketing Read More »
Customer loyalty is essential to sustain your business in the market. If you have a large user base of customer loyalty, you can increase sales effectively. Loyal customers do not make frequent purchases with your business; they drive in more customers through word of mouth. Hence, businesses are offering some kinds of perks to …
Here’s How To Improve Your Retail Sales With A Customer Loyalty Program Read More »
Let’s explore the prime problems of customer loyalty programs and understand the ways to avoid them.
A decrease in sales threatens all businesses. No matter what causes an economic downturn, all businesses should be prepared for such happenings. Recession in business means; Duration of a general decline in economic activities Uncertainty about market conditions Lack of access to financial and equity markets An economic downturn is a critical condition for all …
How To Connect With Customers While An Economic Downtrend Read More »
In today’s fiercely competitive business world, a dedicated customer retention program has become utmost importance. A positive bond between a business and its customers can help in spreading word of mouth which is considered extremely valuable. So, how customer loyalty begins? Well, when every customer starts feeling that he or she is indispensable, that’s when …
Trust is something that cannot be built quickly. When it’s about the relation between a customer and a business, trust is considered as one of the most important aspects of customer experience. Usually, before making a payment, customers need to be able to trust that particular company or business. They require trusting that: 1. Whatever …
