Customer Loyalty

A Guide to Keep Happy and Satisfied Customers

In today’s fiercely competitive business world, a dedicated customer retention program has become utmost important. A positive bond between a business and its customers can help in spreading word of mouth which is considered extremely valuable. So, how customer loyalty begins? Well, when every customer starts feeling that he or she is indispensable, that’s when […]

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3 Outstanding Ways to Build Customer Trust

Trust is something that cannot be built quickly. When it’s about the relation between a customer and a business, trust is considered as one of the most important aspects of customer experience. Usually, before making a payment, customers need to be able to trust that particular company or business. They require trusting that:  1. Whatever […]

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Here’s How to Select The Right Customer Loyalty Solution

Having a large base of loyal customers is one of the prime requirements for a business in today’s fierce competition. Companies are focusing on acquiring brand-loyal customers to sustain competitive advantage and maintain business growth. Hence, they are implementing a variety of loyalty programs to fulfil their aim. In fact, according to a research study […]

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The Future Of B2B Customer Loyalty

When we take and have a look at the budget of the majority of the companies that are competing at the top of the chart, it is seen that they devote a large percentage of their yearly budget to targeted advertising in a quest to covering new grounds. Now the question is: What happens to […]

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Here’s How To Measure (And Improve) Customer Retention

As per Harvard business review research, improving customer retention rates by 5% boosts profits by 25% to 95%. In general, it costs 5X more to acquire new customers rather than retaining existing customers. Customer retention adds lifetime value to your brand, which brings enormous benefits to your company. Have a look at the key benefits […]

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Here’s How to Earn & Build Customer Loyalty

Al companies do a million things to try and grow their business, however, have you ever thought about the true value of retaining the existing customers? According to survey analysis, up to 40% of total revenue in business comes from returning visitors. Similarly, it also costs more to acquire new customers rather than nurturing the […]

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How To Create Customer Loyalty Programs for E-Commerce

Do you know repeat customers have a higher lifetime value for your business? It costs 5x more to acquire new customers rather than nurturing existing customers. So, successful businesses across the globe put their endeavors to retain more and more existing customers. Further, about 65% of a company’s business comes from existing customers. Hence, it’s […]

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The Ultimate Guide To Customer Loyalty Programs

Did you know that it costs up to five times more to attract new customers compare to retain the existing customers? It’s a wise idea to nurture existing customers rather than investing more in bringing new consumers to your business. Brand loyal customers are willing to buy from a particular brand again, and again. Often, […]

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Two Sides of the same coin : Customer Loyalty and Customer Engagement

Customer Engagement and loyalty are vital in terms of retaining your best customers. The happier your clients are, the better your common ROI might be. Why do you think customer loyalty management company is so essential in today’s hyper-personalization era. Let’s understand how customer loyalty and customer engagement. why is it so important and how […]

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