Webinar: How To Engage & Retain Customers In A Post-COVID World

31st Oct 2020, Saturday, 4.00 P.M IST

Webinar Overview

  • Understanding Generic Business processes/practices in the pre-Covid scenario in the context of challenges posed by the Pandemic.
  • Impact of Post COVID scenario on Business processes and deliverables.
  • Understanding limitations/difficulties faced by businesses in conducting business in post COVID scenario as per current business processes
  • Process upgrade/improvement – Cost or Investment??
  • Solutions & options to overcome challenges posed by Pandemic
  • Evaluation and selection of best feasible solution for execution
  • Addressing various challenges in Execution


Ajay Pareek – Director Operations at Ecosmob Technologies Pvt Ltd.

Over 30 years of successful track in Sales & Marketing operations, Business operations, and Profit Centre Head across industry domains of Office Automation, Telecom Services, Telecom, Telecom Infrastructure, Renewable energy & IT.

Currently Leading the initiative LoyaltyXpert in the domain of Loyalty and Channel Engagement & Management on Digital Platform for businesses in manufacturing or service sectors. Loyaltyxpert – a SAAS based program launched successfully in April 2019 with many clients already using the program.

Ruturaj Maniyar – Project Lead at Ecosmob Technologies Pvt Ltd

Over 6 years of experience in Product based and Service based dynamic web solutions, Microservice & API middleware development, Telecom solutions, and System integration,. Helping organizations to design and develop SaaS products/solutions and enhance customer engagement with a better experience.

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