LoyaltyXpert Release Notes

Version: Release Note 6.4

Released On:: 2026-01-20

New Features

Integrated Kreative Gift Portal with LX SaaS for seamless gift management and synchronization.
Added UPI option for bank details with enhanced redemption handling support.
Enabled Sales Users to create and manage their own support tickets.
Enhanced the Manage Ticket module to capture and process Sales User ticket entries.
Improved the Closed Ticket module to record and display Sales User ticket history.
Allowed special characters in the Sales User Employee Code field.
Removed Email and Credential fields from the Sales User creation module.
Enabled conditional visibility of the Configuration Group in the Sales Mobile App.
Restricted customer profile editing after KYC approval to ensure data integrity.
Renamed “Total Loyalty Points” to “Current Loyalty Points” across all transaction reports.
Added new columns to the Customer vs Redemption Report for improved reporting.
Included Created Date and Time in the QR Scan Report for better tracking.

Version: Release Note 6.0

Released On:: 2025-09-08

New Features

Gamification Enhancements
Added a duplicate option for Spin Wheel to simplify reuse of existing setups.
Added a Status dropdown on the Spin Wheel listing page for quick status updates.
Introduced Spin Wheel as a new product rule option, expanding gamification choices.
Leaderboard & Rewards
Removed the Remarks field from the Leaderboard for a cleaner interface.
Added Rewards Status Type Management for better control over reward handling.
Enabled Bonus Points to be automatically awarded upon tier completion.
Advertisement Slider Improvements
Added App Visible Status column on both Advertisement Slider Create and Edit pages for better visibility control.
Added Status field on the Advertisement Slider Listing Page for easier tracking.
Product Catalog Enhancements
Upgraded the Product Catalog for improved speed and stability.
Applied functional changes to the catalog for better usability.
Announcements & Feeds
Updated the “Publish On” field info in announcements for better clarity.
Added Customer Group column in the Feed Listing Page for better segmentation.
KYC & Compliance
Added KYC Creation Date display to track verification timelines.
Enhanced TDS and KYC Reports with additional details for compliance accuracy.
Introduced a TDS Summary Report Module for easier compliance management.
User Interface & Data Entry
Applied red “*” marks on all mandatory fields and removed “?” icons for consistency.
Prevented use of confusing characters (0, O, l) in QR coupon codes for accuracy.
Made Earning and Redemption options non-mandatory in Customer Groups.
Enabled auto-fetch of GST and PAN in the Customer Master.
Reports & Tracking
Enhanced Secondary Wallet Transaction Report with buyer/seller location and enterprise details.
Added a QR Scan Report for better scan tracking.
Added a Customer Group filter in Transfer Loyalty Reports for targeted analysis.
Feedback Module
Added search option in feedback forms for quick access.
Enabled create and listing functionality for feedback forms.
Allowed viewing responses and exporting data directly from feedback forms.
System Improvements
Implemented Dynamic Menu Management for flexible navigation.
Preserved user session after app updates, preventing repeated logins.
Standardized date format across web based on configuration, with default set to DD-MM-YYYY.

Version: Release Note 5.2

Released On:: 2025-08-06

New Features

QR Code Enhancements
Added a "9 Months" option in the Expiry Date dropdown within the Generate QR Codes module, giving more flexibility in setting code validity.
Dashboard Insights
Introduced Customer Distribution by Loyalty Tier chart for a clear view of customer segmentation.
Added Loyalty Points Expiry Details widget to track and manage upcoming point expirations.
Displayed Top Locations by Transactions widget to highlight high-performing areas.
Introduced Top 10 Customers by Loyalty Points Earned widget for quick visibility of your most engaged customers.
Added Top Products by Loyalty Points Earned widget to identify top-performing products in terms of loyalty impact.
Introduced Loyalty Points by Customer Group widget to analyze group-based performance.
Reports and Data Management
Implemented Sales User Device Data Report to track which devices are being used for platform access.
Created Product QR Code Summary Report for a quick overview and auditing of QR codes.
Added Product Category Filter in the Top Selling Product Report for more specific analysis.
User Interface & Experience Improvements
All mandatory fields in the Admin portal are now marked with red asterisks for better clarity.
Updated the Registered Date format across the system to DD-MM-YYYY HH:MM:SS for consistency.
Added redirection to Bank Detail from the Customer Detail page for faster navigation.
Introduced Country dropdown when adding a new customer.
Standardized capitalization for the term “UPI” across all modules.
Renamed "Verify Note" to "Remarks" in the KYC module.
Renamed "Bank Info" to "Bank Verification Status" in the Customer Master.
KYC Module Enhancements
Added Approve and Reject buttons in the KYC Details module with the ability to view submitted documents.
Added confirmation popups for both approving and rejecting bank details to prevent accidental actions.
Improved KYC document approval/rejection messages for better clarity.
Customer Engagement Features
Developed a Scratch Card Module to make loyalty rewards more interactive.
Integrated the Scratch Card feature under Product Rule settings for easier configuration.
Other Functional Updates
Renamed "Time Interval" to "Time Interval in Secs" in the advertisement slider module for clarity.
Set email templates for Purchase and Invoice Receipt Requests to standardize communication.
Added status toggle icons for publishing or unpublishing feeds quickly.
Introduced an email notification toggle for Purchase and Invoice Receipt Requests.
Blocked point transfers within the same customer group for better control.
Implemented Hierarchical Point Transfer logic to manage tier-based point distribution.
Added a video description field in the Knowledge Center module for better content clarity.

Version: Release Note 5.1

Released On:: 2025-07-16

New Features

Features
Admins can now export only selected columns from the In-Progress Redemption module, allowing for tailored data downloads.
Added an export option for reports within the admin panel of the Sales Tracker application.
Introduced reimbursement tracking in the Sales Tracker to help monitor and manage expenses more effectively.
Product Name and Category fields are now included in Transaction Analytics for more detailed insights.
Invoice rules can now be set using QR, Mobile Number, or None, similar to how it works for purchase receipts.
Dashboard filters are now customizable, enabling users to personalize their data views.
Added category-wise statistics to help track product performance with more precision.
Admins can now configure field visibility and mandatory settings for Promotional Activities, offering more control over campaign inputs.

Version: Release Note 5.0

Released On:: 2025-06-30

New Features

Features
Added bulk import option for sales users in the web portal to simplify user onboarding and management.
Introduced a "Select All" option for customer group selection during feed creation for quicker setup.
Fixed data mismatch issues on the dashboard, ensuring more accurate and reliable statistics.
Enhanced registration analytics with indicators for KYC and bank status, offering better insight into user verification.
Added a customer group column in sales reports and export files to improve segmentation and analysis.
Included address and pin code fields in the redemption file for more complete data records.
Implemented wallet configuration within the point transfer functionality, allowing for more flexible reward management.
Added Owner Mobile Application configuration to the platform for easier app control and settings management.

Version: Release Note 4.35

Released On:: 2025-06-10

New Features

Workflow and Approval Enhancements
Hierarchy Approval Bypass is now available in Super Admin, allowing all approval requests to go directly to the Admin, bypassing hierarchical steps.
Bonus and Loyalty Enhancements
Bonus rules now support slabs above 100%, offering more flexibility in reward structures.
Tracking has been added for the total number of customers who received points per product under bonus schemes.
Lock-in period configuration introduced for loyalty points, helping prevent premature redemption.
Filters, Reporting and Data Enhancements
Added Invoice Value Addition configuration to customize value handling.
Introduced mobile number and date/custom date filters in both Purchase Receipt module and Invoice Receipts module.
Added enterprise name column to Customer vs Loyalty, QR Scanned, Loyalty Statement and Redemption
Added "Mobile Number" field under the Import Redemption sub-module for both primary and payout wallets.
Invoice Stats are now visible on the dashboard for clients not using QR code-based earning, allowing better insights into invoice activity.
Pin code validation implemented during customer registration to reduce invalid entries.
After customer verification, the profile approval button is now disabled in the Customer Master module to prevent redundant actions.
UI & Label Adjustments
Renamed "Loyalty Scanned QR" to "Scanned Report" for better clarity.
The edit icon has been replaced with a view icon in the Closed Ticket module for a more intuitive interface.
Admin Tools and Tracking
Audit logs are now captured for service assignment and unassignment actions, improving accountability.
Introduced the Target Scheme Management module for managing sales performance targets.
Added a new Target vs Achievement Report to compare progress against goals.
Customer Data Management
A bulk import functionality has been added to update customer data efficiently and at scale.
Bug Fixes (Platform)
Fixed partial data export issue in the In-progress Redemption CSV format.
Resolved concerns related to product revenue calculations.
Fixed location-wise display issues for offers and promotions.
Updated the customer sales report to show only active customers.

Version: Release Note 4.34

Released On:: 2025-05-13

New Features

Redemption and Notification Enhancements
Admins will now receive email notifications whenever a customer submits a redemption request, ensuring faster response times.
Financial and Transactional Visibility
Cash free transaction amounts and transaction IDs are now displayed as separate columns in the transaction report, providing better tracking of payment data.
For Cancelled Cheque and Passbook uploads, the system now only allows image file formats, ensuring consistency and compatibility.
KYC Data Management
A new import feature has been added to the KYC detail module, allowing bulk updates of PAN, Aadhaar, and GST details, simplifying compliance and data maintenance.
Bug Fixes:
Fixed an issue related to reverting points in the Bonus module to ensure accurate reward calculations.
Resolved a customer count inaccuracy on the dashboard, ensuring reliable reporting.
Corrected the issue where bank account numbers were not exported properly in reports.
Fixed errors related to TDS provision calculations and display, improving accuracy in financial records.
Addressed problems with image zoom and font display in the promotional activity module to enhance usability.
Identified and resolved a special loyalty debit issue that was affecting point deductions.

Version: Release Note 4.33

Released On:: 2025-04-23

New Features

Reporting and Data Visibility
A new field has been added to display "Earned Points" on the QR scanned reports listing page, improving transparency.
Mobile Numbers are now included in all reports, allowing Tenant Admins to easily contact customers.
Customer Name and Member ID are now shown in separate columns across the portal to enhance clarity and access.
Mobile numbers and addresses of users who have submitted KYC are now visible to Admins, enabling direct communication where required.
Notifications and Communication
Customers will now receive in-app notifications whenever funds are transferred to their accounts, improving awareness and engagement.
The report module will now always display column headers, even if there is no data, helping Admin users understand the report structure.
Terminology and Label Updates
"Third Wallet" has been renamed to "Payout Wallet" across the platform for better clarity.
The "Value" field in rule creation modules has been renamed to "Primary Wallet Value" to reflect its purpose more accurately.
"Hard Gift" is now labeled as "Kind Rewards" across all portals for consistent and meaningful naming.
Admin Access and Configurations
Tenant Admins and sub-users can now stay logged in without needing to re-enter credentials repeatedly, enhancing convenience.
Super Admins can now manage Purchase Receipt configurations, allowing dynamic control over related features.
Admins can now reset passwords for sub-users using a dedicated reset password icon for improved account management.
Admins can now configure promotional offers by uploading PDFs, images, or by managing an offer list—enabling diverse promotional content.

Version: Release Note 4.32

Released On:: 2025-03-20

New Features

Registration and Customer Configuration
Added functionality for admins to configure which fields appear on the registration screen. Fields can now be marked as mandatory or optional per customer group.
Knowledge Center and Content Uploads
Introduced a Knowledge Center module, allowing admins to upload content such as title, description, image, video, and PDF. This module can be enabled or disabled by the super admin.
Added support for PDF uploads in the feed module, allowing admins to share more detailed content.
Referral and Redemption Enhancements
Implemented a mobile-based referral report to improve tracking and analytics.
Renamed fields and rearranged their order for improved usability in the in-progress redemption module.
Aligned the import redemption module by renaming and reordering fields to match the in-progress module updates.
QR Code and Bank Settings
Introduced an option to set expiry dates for individual QR codes, giving more control to program administrators.
Super admins can now configure tenant-wise enable/disable settings for allowing bank detail additions.
Reporting and Data Fields
Added redemption request date to the redemption module for better tracking.
Added City and State fields to the purchase receipt listing and export files.
Added City, State, and District fields to the redemption report and redemption module (in both listing and export).
Included Mobile Number field in the redemption report and redemption module (listing and export).
Customer Member ID and Customer Name now appear in separate columns in:
Purchase Receipt Report
Loyalty Redemption Transaction Report
Loyalty Statement Modules
Bug Fixes (Platform)
Fixed an issue where statistics for earned and redeemed points were being displayed incorrectly.

Version: Release Note 4.31

Released On:: February 03, 2025

New Features

Product Rules and Reporting Enhancements
Enabled Excel export for all product rules, making it easier to analyze data and apply bulk modifications.
Added a Batch ID column next to the mobile number in the QR code report to improve tracking and filtering capabilities.
Users can now search QR codes using just 2–3 digits, improving speed and convenience.
Notification and Communication Improvements
Admins will now receive only one notification per customer for eligible redemptions, reducing repeated alerts.
Admins can now publish announcements to selected customers, allowing for more personalized engagement.
Added birthday wish notifications integrated with promotional offers to increase customer interaction and satisfaction.
Hard Gift and QR Code Management
Introduced support for bulk image uploads in the hard gift section to simplify catalog management.
Banking and Financial Data Control
Admins can now add and manage customer bank details directly from the admin panel, increasing oversight and ease of access.
The invoice date field now includes settings for visibility and mandatory status, offering greater flexibility in financial documentation.
Purchase Receipt and Product Visibility
Admins can now choose which products are shown in purchase receipts, helping ensure document relevance based on business needs.
KYC Improvements
The KYC verification process has been enhanced to reduce approval time while maintaining strong security standards.

Version: Release Note 4.30

Released On:: December 30, 2024

New Features

Task Management and Dashboard Enhancements
Introduced a consolidated menu on the dashboard that displays all pending items in one place, making task management more streamlined.
Added individual tabs to display each customer’s monthly product scan history for better visibility and tracking.
KYC and QR Code Enhancements
Implemented a new security layer that requires customers to complete KYC before scanning QR codes.
Admins can now add KYC details directly through the tenant admin panel.
Added functionality to reactivate expired QR codes, improving their usability over time.
Admins can now extend the expiry date of QR codes via the web interface, similar to how they activate them.
Feed and Media Support
The platform now supports uploading video links directly to the feed, allowing for more engaging content sharing.
Reporting and Data Insights
Instance points are now visible in the customer grid and can also be exported for detailed analysis.
Monthly ledger reports can now be generated for each customer, covering both primary and secondary wallets.
A new distributor-wise transaction report is now available for secondary wallet activity.
Invoice Enhancements
The edit invoice functionality now includes fields for both Invoice Date and Invoice Number, supporting better documentation and tracking.
TDS implementation is now integrated for applicable transactions to meet compliance requirements.
User and Tenant Configuration
Admins can now set user limits at the time of tenant creation, helping manage access from the start.
A new flag has been added in the product module to indicate whether a product should appear on purchase receipts.
Gift Redemption and Admin Communication
Hard gift redemption requests are now sent via email directly to administrators, ensuring timely action.
Data Import and Accuracy
Improved validation has been added across all import processes, ensuring higher data accuracy and consistency.
Offer Management
Admins can now group offers by category, define category images, and these updates are now visible in the app interface.
UI Fixes and Platform Stability
Resolved cursor flickering issues across the portal, resulting in a smoother user experience.
New Wallet for Redemptions
A new separate wallet has been introduced, offering dynamic redemption options and greater flexibility for users.

Version: Release Note 4.29

Released On:: October 22, 2024

New Features

Users can now download images of purchase receipts directly from the application for record-keeping and easy access.
The app will now provide point-based suggestions in line with the bonus rule, giving users tailored suggestions based on their point balance.
Email and push notifications are stored in a separate table and sent via a background process, ensuring timely and efficient delivery without affecting app performance.
Date range searches now include validation to prevent invalid entries, ensuring accurate and efficient data retrieval.
A new GST field has been added to the customer master list, also available in exports. This field allows users to track GST information efficiently.

Version: Release Note 4.28

Released On:: Oct 14, 2024

New Features

Streamlined the KYC approval process, allowing for bulk approvals to enhance efficiency.
Added a social media module for improved connectivity and engagement.
Admins will now receive notifications when new customers register, ensuring timely oversight.
The All Transaction Report and Export File now include a phone number and enterprise name fields for better tracking.
A location filter was introduced to enhance the redemption process.
Implemented options to rectify wrongly approved or rejected KYC submissions.
Added functionality to amend incorrect bank approval or rejection statuses.
Implemented state and city-wise or customer-group-wise announcements to ensure accuracy.
Launched a new report to analyze customer registration data for better insights.
Enabled soft delete functionality in Rule and Product modules, allowing for easier management of entries.
When exporting files, admins can now select specific file types, enhancing flexibility in data management.

Version: Release Note 4.27

Released On:: August 30, 2024

New Features

Added search filters for Seller Name and Seller Group in PR & Customer Invoice sections.
Introduced an instant gratification option in the Special Loyalty program.
Added a remark column for QR Code search and export functionality.
Added a configuration option to enable/disable mandatory KYC approval for QR scanning.
Added a note for KYC verification in the listing page and export file.
Enhanced KYC redirection for export and verification pages.
Added product category as a search filter in the Product Report.
Included referee details of customers in the Customer List and export.
Implemented a feature that allows admin to re-verify and approve KYC details if the status is marked as rejected.
Added Customer Group details to the KYC list page, export, and search functionality.
Introduced current and previous month date range filters in the Transaction Analytics Report.
General query and background process optimization for improved performance.
Bug fixes: Fixed filter issues in reports, search in Customer Master > KYC, and flickering on single data entry

Version: Release Note 4.26

Released On:: July 9, 2024

New Features

Implemented custom field options for Purchase Receipts and Customer Invoices.
Administrators now can add custom fields specific to tenants.
Enhanced security by masking Bank Account Numbers.
Introduced new bonus types: point-based, Product-based, Invoice-based, and QR scan-based, along with corresponding bonus rules.
Enabled dynamic text display during QR code scanning.
Added support for multiple languages in Advertisement Slider and Catalog.
Added Point Blockage option in redemption, configurable at the tenant level.
Implemented Instant Gratification Option upon QR scan, configurable at the tenant level.
Conducted query optimization to improve system performance.
Added sales user column in customer export

Version: Release Note 4.25

Released On:: May 1, 2025

New Features

Increased QR Code Auto Generate Limit, Tenant can generate and activate 50,000 QR code at the same time.
Added customer mobile number column in special loyalty import
QR Code import: Allowed minimum 7-digit QR Code length
Added transaction analytics report
Added tracking management option, tenant can view the tracking details on the map.
In case of missing clock out the entry of sales user auto logout at 9 PM, functionality was added.
Under the KYC Section, a new document type has been added "GST Certificate".
In the Product Rule, the Import option has been added.
In the Hard Gift, the Import option has been added.
Purchase Receipt: The quantity label will be dynamic as per tenant configuration.

Version: Release Note 4.24

Released On:: April 10, 2024

New Features

Platform Features :
Added a new Spin wheel (game) option, the tenant can enable/disable the Spin wheel setting, and it will be configured tenant-wise.
Validation set on pincode required while registration, it will be configured tenant-wise
Gift dispatch count on the Hard Gift request page
Added Hard gift POD attach option
Loyalty Statement: Added from-date and to-date filter
In progress redemption: Added state and city columns

Version: Release Note 4.23

Released On:: March 13, 2024

New Features

Added a new configuration for Bank Auto Approve which will allow admin to enable/disable bank details auto approve option and bank passbook image will be mandatory based on tenant configuration.
Added a new configuration for uploading multiple KYC documents, admin/tenant can enable/disable multiple KYC document settings, it will be configured tenant-wise, and it will also allow the tenant to add remarks/notes against KYC documents, and it will be visible to the end user in KYC section.
Added offer image option in Invoice Rule, Promotional Rules, and Product Rule modules
Added new configuration for rating, admin can enable/disable rating option.
Added new configuration for Product Catalogue Limit
Minor bug fixes

Version: Release Note 6.4

Released On:: 2026-01-20

New Features

Features
Enabled mobile number selection from the smartphone contact list (without country code).
Restricted copy-paste functionality in amount input fields to prevent invalid entries.
Enhanced the QR Scan module to capture and display improved location details.
Improved Bank Module UI/UX for a more intuitive user experience.
Enhanced the Invoice View Detail screen with UI improvements and better wallet visibility.
Optimized Customer Management Detail screen UI with controlled delete permissions.
Added UPI option while adding bank information with enhanced redemption handling.

Version: Release Note 6.0

Released On:: 2025-09-08

New Features

Redemption & Banking
Updated the success message for redemption requests for better clarity.
Displayed missing bank details in redemption messages for transparency.
Updated the bank note message with clearer information.
Renamed “Bank Passbook First Page” to “Bank Proof” for better understanding.
Forms & Validation
Marked all mandatory fields with red “*” for consistency.
Enhanced GST Number validation for improved accuracy.
Enforced QR Code entry in capital letters for consistency.
Enabled numeric keyboard for mobile number input in receipt forms.
UI & Navigation
Improved the Transaction History filter for smoother navigation.
Updated Spin the Wheel UI with a refreshed design.
Applied UI improvements to the Referral Page.
Displayed product name & quantity labels in product selection.
Modified My Team listing page for easier team management.
Added a logout confirmation message to prevent accidental logouts.
KYC & Transparency
Displayed KYC Rejected status to users for clear communication.
Transactions & Reports
Set PDF title to actual file name for consistency.
Added a Subtotal row before Grand Total in transactions for easier review.
Standardized date format across the app based on configuration, with default set to DD-MM-YYYY.
Feedback & Loyalty
Allowed users to view loyalty points earned via feedback.
Enabled users to submit feedback forms directly from the app.
Allowed purchase receipt submission anytime for more flexibility.

Version: Release Note 5.2

Released On:: 2025-08-06

New Features

Banking & Transactions
Added UPI ID format validation in the Add Bank Details form to ensure accurate entries.
Point Transfers
Point transfer now displays both wallet balances and allows users to choose the wallet for transfer.
Scratch Card Rewards
Enabled Scratch Card reward flow after scanning a QR code and scratching, ensuring a smooth reward redemption process.

Version: Release Note 5.1

Released On:: 2025-07-16

New Features

Features
Improved the search flow under Offers & Promotions, making product discovery smoother and faster.
Enhanced ticket subject handling by limiting subject length, displaying the ticket code, and improving heading clarity.
Customers can now add or update their PAN card details accurately, ensuring better compliance.
Aadhaar card uploads (front and back) are now mandatory for customer verification.
Upgraded search and reporting features in the Promotional Activities section for easier tracking and visibility.
Added reimbursement tracking in the Sales Tracker mobile app, aligning it with the platform version for unified expense management.

Version: Release Note 5.0

Released On:: 2025-06-30

New Features

Features
Developed and launched the Owner Mobile Application, offering a dedicated interface for business owners.
Made changes to the point transfer functionality for improved flexibility and control.
Simplified the product search flow under Offers & Promotions to make it easier for users to find relevant deals.
Added a reimbursement feature in the Sales Tracking Application, improving post-sale workflows.
Limited the subject line character input and now display the query type in the app header for better ticket management.
Enabled customers to enter and update their PAN card details accurately, supporting compliance and regulatory requirements.

Version: Release Note 4.35

Released On:: 2025-06-10

New Features

Language and UI Enhancements
Implemented RTL (Right-to-Left) language support, expanding accessibility.
Performed app-wide optimization and UI improvements for smoother performance.
Points and Transaction Visibility
Added locked points history tracking to help customers understand their point availability.
Added invoice seller name field for clearer transaction identification.
Filters and Notification Controls
Introduced filter options in the Hard Gift module to simplify searching.
Added the ability to disable reminder notifications directly from the mobile app.
Address Automation
Implemented auto-fetch for state and city fields in the Hard Gift module based on the entered pincode, reducing manual entry.

Version: Release Note 4.34

Released On:: 2025-05-13

Version: Release Note 4.33

Released On:: 2025-04-23

New Features

Promotional Offer Display Settings
Added dynamic settings for promotional offers, allowing the display of only images, PDFs, or existing offers as per configuration.
Updated Terminology in App
"Third Wallet" is now renamed to "Payout Wallet" throughout the app.
"Hard Gift" is now shown as "Kind Rewards" in alignment with platform-wide terminology.
Bug Fixes (Mobile)
Resolved an issue where videos continued playing in the background, improving app performance.
Fixed the back button malfunction in the Bank Module to restore proper navigation.
Addressed the auto logout issue during Sales User login, ensuring consistent session management.
Fixed an issue where errors were previously shown on the Product Summary screen—they now correctly appear on the Purchase Receipt Details screen.

Version: Release Note 4.32

New Features

Dynamic Registration and Content Visibility
Fields on the registration screen can now be shown or hidden dynamically based on the selected customer group. Admins can mark each field as mandatory or optional per group.
Introduced the Knowledge Center on mobile, showing title, description, image, video, and PDF content added by the admin.
The feed module now supports PDF uploads, improving content diversity.
Referral and Offer Improvements
Improved the referral system by allowing tracking through mobile numbers, offering better insights.
Added filters in the offer section to make it easier for users to navigate and manage offers.
In QR scan offer details, the related product list is now displayed, improving clarity and transparency.
Bug Fixes (Mobile)
Fixed bugs that were affecting KYC processing within the Sales App.

Version: Release Note 4.31

Released On:: February 03, 2024

New Features

General App Updates
Introduced an in-app FAQ section to provide quick answers and support self-service.
Users can now share and download catalogues directly from the mobile app, improving accessibility.
The previous "No Data Found" message has been replaced with a more engaging "Exciting Coming Soon" placeholder in gamification sections.
Unverified customers are now restricted from using the app, enhancing compliance and platform security.
Redemption and Transaction Improvements
A confirmation pop-up now appears when carpenters submit redemption requests, with messages that change based on processing time.
Added a completion date field in transaction history to help users track past redemptions accurately.
Introduced a summary section showing total earned and redeemed points, making it easier for users to understand their loyalty balance.
Bug Fixes
Fixed spacing issues in the leaderboard title for a cleaner visual appearance.
Resolved problems with the email and enterprise name fields, ensuring accurate validation and data entry.

Version: Release Note 4.30

Released On:: December 30, 2024

New Features

Registration and Profile Management
New customer registrations now require admin approval before app access is granted.
Customers are now notified via push notifications and transaction logs when a redemption is initiated.
Customers must complete their profiles, including adding bank details (if bank redemption is enabled), before using the app.
A date-of-birth check has been added to ensure only customers aged 18 and above can register.
The gender field will no longer be auto-selected, improving data accuracy.
Instant Bank Transfer Options
Customers can now select their preferred payment method—Bank, UPI, or both—for Instant Bank Transfers.
Points can be selected for bank transfers directly within the app.
The app now displays the expiry date and debit value of points to enhance transparency and planning.
Media and Feed Enhancements
Video attachments can now be uploaded to the feed from within the app.
Existing feed video links have been updated for improved performance and playback.
Customers can now like and react to feed posts, encouraging more interaction and engagement.
Offers and Bonus Rule Visibility
Offers are now displayed in categories, helping users browse and navigate more easily.
Customers can view bonus rule details and track their achievement progress, similar to how tier-based progress is shown.
TDS Functionality on Mobile
Businesses can now enable or disable the TDS flow as per their requirements.
The redemption process now includes TDS confirmation and displays detailed TDS information for transparency.
Customers can also view TDS details directly from the dashboard for easier access and clarity.
Bug Fixes
Resolved an issue where required validations for invoice attachments were not functioning as expected.
Fixed the bug allowing multiple image selections in invoice and purchase receipt uploads.
Addressed a background refresh issue that was interrupting user actions.
Rolled out a new wallet on mobile with improved transaction history and enhanced redemption features for a smoother experience.

Version: Release Note 4.29

Released On:: October 22, 2024

Version: Release Note 4.28

Released On:: Oct 14, 2024

New Features

Added social media links in the footer for improved connectivity and engagement.
Implement multi-language support across all forms, including registration and profile editing, to enhance user accessibility.

Version: Release Note 4.27

Released On:: August 30, 2024

New Features

Added searching functionality in the Purchase receipt and invoice module
Dynamic enable/disable the requirement of KYC approved in scan product QR Code
Performance improvements
Bug fixes

Version: Release Note 4.26

Released On:: July 9, 2024

New Features

Enhanced security by masking Bank Account Numbers.
Added Point blockage in redemption
Dynamic ticket rating
Implemented custom field options for Purchase Receipts and Customer Invoices.
Implemented Instant Gratification Option upon QR scan.
Improved auto-approved KYC flow
Performance improvements
Bug fixes

Version: Release Note 4.25

Released On:: May 1, 2025

New Features

Added clock in/out option in sales login.
Under the KYC Section, a new document type has been added "GST Certificate".

Version: Release Note 4.24

Released On:: April 10, 2024

New Features

Added Spin wheel (game) option

Version: Release Note 4.23

Released On:: March 13, 2024

New Features

Added amount-wise return product functionality in the purchase receipt.
Added multiple KYC document upload functionality
Added rating option
Minor bug fixes

Version: Release Note 6.4

Version: Release Note 6.0

Version: Release Note 5.2

Version: Release Note 5.1

Version: Release Note 5.0

Version: Release Note 4.35

Version: Release Note 4.34

Version: Release Note 4.33

Version: Release Note 4.32

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LoyaltyXpert Platform Release Notes | Feature Updates & Improvements