Our Features & Functionality

Find out how LoyaltyXpert offers feature-packed loyalty solutions

Tenant Admin Features

A Loyalty platform with multiple features yet so simple & easy to use. Tweak and refine the loyalty algorithm as suitable to further your goals. A new world of loyalty and engagement opens up through the dashboard.

The tenant admin, so to speak, is the backend where you can set up users in your organization and assign rights to them as well as set up and manage your clients and track their activity. You have a dashboard for total management, tracking, monitoring, and reports.

Simple yet sophisticated backend platform integrated with a mobile app for total loyalty management.
Create and manage profiles and users the way you want.
Manage customers, products, channels, schemes, run multiple campaigns
Define rules, deploy promotions, track performance and results
Mobile app to engage customers through multiple options in reward and recognition.

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Product Management

Create multiple product groups, assign costs & loyalty points in just a few steps.

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Customer management

Create multiple customer groups & keep tabs on customer engagement activities.

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Role management

Create users, define roles, assign privileges, let users manage customer groups

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User management

Create and manage users with feature-rich backend portal and dashboard

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Refer and Earn

Reward users through online referral programs, let existing customers bring in more customers

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SMS/Notifications

Reach out to loyalty users with just one click in real-time and keep them updated

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Loyalty and Redemption

Multiple options for Loyalty accruals and rewards managed online

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Rules and Promotions

Define rules, plan promotions, deploy strategies with absolute ease and full control

Mobile App Features

The most efficient UI/UX makes it simple & easy to access multiple features in use. Mobile app users have access to real-time updated relevant data pertaining to their loyalty account status. A new world of loyalty and engagement opens up through the home screen dashboard.

The Loyalty app works in conjunction with the tenant admin console used in the backend. The app is the front end. You get customers (existing or potential) to download the app, register, and become part of the loyalty program. The activities on the app reflect in the tenant admin console.

Most simple yet impressive User Interface & Design improvised at regular intervals.
Ease of registration and login with authentication through OTP for security
Inbuilt Scanner programmed for QR code scanning for immediate loyalty accruals with security and accuracy.
Accumulated point balance exclusively visible on the home screen all times to keep track.
Regular updates through notifications, promotional messages as and when shared.

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Redemption Reports

Updated redemption history is always available for loyalty users using this app

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Loyalty Transaction Reports

Any time availability of historical loyalty transactions for users to check and validate.

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Loyalty Points

Real-time refresh and updates on accumulated loyalty points a user can check at any time

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Scan QR Code

Generate your own QR code for your multiple products

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Profile Management

Let users create and upload profiles and view current profiles through this section.

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Offers & Promotions

Attract specific customer groups with relevant offers and promotions displayed in the mobile app.

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KYC Details

Auto KYC through aadhaar authentication and such other third party integrations.

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Bank Details

Users can easily add a bank of choice for receiving online redemption in their preferred accounts

Revenue Growth

What clients are saying about LoyaltyXpert

The client speak carries more weight. LoyaltyXpert delivers each time, every time. This is the consensus of our happy, satisfied, and loyal clients who have gained the loyalty of their customers through our assistance.

Loyalty programs change the way you view your customers and the way you do business. It is transformational in the way relationships assume center stage and that drives your business into top gear.

Digisol Systems Ltd

The team of LoyaltyXpert has a deep, working knowledge of how business decisions are made within IT Networking. The research and experience are extremely valuable to any business that is seeking to improve the method behind making customer decisions. I would recommend LoyaltyXpert to any business that is seeking valuable insight and consulting to help them get more value from their customer decisions.

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