Do you know why 77% of loyalty programs do not even survive for two years? Most of them disappear because they cannot fulfil customer expectations and preferences. As loyalty program management experts, we wish to share a winning strategy. Let’s take a look at the basics of a successful multidimensional loyalty program. #1. Not “any” …
Launch a multidimensional loyalty program? Look at Crucial Factors Read More »
Customer retention is one of the primary requirements for any business growth model. The higher the retention rate, the higher the revenues will be. One of the most effective ways to ensure a better retention rate is the customer loyalty program. Maintaining the existing customers is far more cost-efficient as compared to acquiring new ones. …
How Businesses Can Benefit By Using a Data-Driven Approach to Customer Loyalty Programs? Read More »
You are here because you wish to improve your company’s retention and repurchase rate. You surely don’t want to feel sorry someday if we don’t make an effort. Perhaps, you have a little bit of understanding of customer loyalty, brand loyalty, and customer loyalty program as well. Now, here’s a detailed look at the three …
Buying behaviors have drastically changed due to the coronavirus pandemic. Options offered as temporary fixes have turned into permanent services. Several firms have fine-tuned their business models to fulfill new needs. SMBs have adopted the latest technologies to offer a more engaging digital experience. And this CX is helping them in building customer loyalty. As …
8 Points To Consider For Developing Ideal Loyalty Programs Read More »
Loyalty programs are becoming commonplace given the perception that customers expect such programs in the first place due to their exceptional benefits. 6 in 10 adults expect loyalty and rewards programs when they spend on any brand products. Loyal customers spend more than 67% than new customers, and it costs about sixteen times less to …
It is not easy to choose between new customer acquisition and customer retention strategies. What you are selling does influence which strategy to choose. For instance, if sellers sell durable refrigerators, the focus should be more on new customer acquisition because the same customer is not likely to buy again for a couple of years. …
Customer Retention or New Customer Acquisition in Loyalty Programs? Which is Better? Read More »
Every person wants to be valued and taken care of. This human tendency applies to the corporate where many businesses adopt different loyalty programs to attract customers. The customer loyalty program offers certain specific and distinguished plans to the old customers compared to the new customers. This makes the old customers feel valued and respected …
Top and Trusted Ways to Make Customers Love your Loyalty Programs Read More »
Brands take time to build, but highly competitive markets don’t grant time to any business. Thus, the stakes are high to perform exceptionally well in a small amount of time only. Therefore businesses take multiple steps to ensure brand promotions and brand awareness. One of the most effective steps includes customer loyalty programs that are …
How Can Brands Benefit With Excellent Customer Loyalty Program Experience? Read More »
A loyalty program only will succeed if it has engaging components. While you want to implement B2B loyalty programs for your trade partners, you should consider best practices to make your loyalty solution used by as many as possible channel partners. Wondering what the best practices to integrate loyalty program solutions are? Let\’s unleash the …
Loyalty Program Solution: Best Practices To Follow Read More »
Every business owner tries hard to keep their customers satisfied and happy. But, in today’s digital world the customer feedback spreads quicker than ever before especially if the customer is dissatisfied then they will post it on their social media platforms. The customers want to be in touch and get the services faster so it …
How Digital Customer Engagement Programs Can Help To Enhance Sales Revenues Read More »
