In today’s technologically advanced world, competition is fierce. Several new businesses are springing up with similar offerings. It’s completely the…
Customer Loyalty





As per a Harvard Business Review study, businesses that have robust loyalty program management increase their revenues two and a…
Customer loyalty can play a huge role in making a business successful. That’s because enhancing customer retention by just five…
In the last few years, the tastes and preferences of customers have changed a lot. The contemporary customers are tech-savvy…
Two decades back, affinity programs were popular in aviation and hospitality. Today, almost every sector appreciates the significance of loyalty…
A customer often gets attracted to an SME by a product or service that it provides. Many small to medium-sized…
For businesses around the world, maintaining a base of loyal customers is very important. Loyal customers are likely to spend…
Do you know why 77 percent of loyalty programs do not even survive for two years? Most of them disappear…
Customer retention is one of the primary requirements for any business growth model. The higher the retention rate, the higher…
12 Aug: Customer Loyalty Or Brand Loyalty: What’s Better For Customer Retention And Repurchase Rate?
You are here because you wish to improve your company’s retention and repurchase rate. You surely don’t want to feel…