Loyalty programs are becoming commonplace given the perception that customers expect such programs in the first place due to their exceptional benefits. 6 in 10 adults expect loyalty and rewards programs when they spend on any brand products. Loyal customers spend more than 67% than new customers, and it costs about sixteen times less to retain customers than the cost of acquiring new customers. You need a sophisticated loyalty program.
#1. What are loyalty program apps?
In a broader market sense, loyalty does not just pertain to the end customer. For instance, wholesale is your customer. If you sell through a chain of wholesalers, distributors, and retailers, they too become customers at points down the sales line. The distributor is your customer and that of the wholesaler and so on till the endpoint in the form of a loyal end customer.
#2. Why loyalty program apps are crucial for the success of your business?
Loyalty program apps work as a “glue” binding customers to your company. This, in turn, leads to customers buying frequently as well as recommending you to others.
- For one, it must be intuitive and easy to use. For instance, electrical accessories stores may enroll wiremen with a common IT technical knowledge to be loyal customers through the loyalty app. In this case, if it is easy to use, then these wiremen will use the app regularly. When they buy, or a third party buys on their recommendation, they can find viewpoints they have accumulated and corresponding benefits.
- Two, they should redeem points and get cash back or other rewards using the loyalty app.
- Third, they should enroll other customers down the chain, forming a pyramid structure through the app.
#3. Why LoyaltyXpert is one of the best loyalty program app?
LoyaltyXpert app is tailored to suit end-users and facilitate various operations by such customers. It is by no means the only top-of-the-line loyalty program management solutions and loyalty apps. However, the LoyaltyXpert loyalty program app stands apart. The first distinguishing factor is that other apps are like “off the rack” solutions. With LoyaltyXpert, you can tailor the app to suit your business model and your way of working.
There are other top features, too, well worth a look:
- The loyalty management platform is highly customizable and easy to use. It has many features that let you design programs, launch them, and keep track at all levels while deriving key performance metrics. The loyalty program app perfectly complements the platform by making it easy for users to enroll, manage their accounts, view their status, and claim rewards at the tap of a button on their mobile screens.
- Users can create sub-user groups.
- You can define various categories according to the user level, products and rewards and define time limitations for each campaign.
- You can create and manage profiles of users and their sub-groups
- Defined rules
- Track users and monitor usage as well as performance, and derive key data.
- Send out notifications through the in-app push messaging service to let customers join new schemes.
#4. Your search for the best loyalty program app ends here!
From a pay-as-you-go basis to using your in-house staff to develop, deploy and manage your loyalty programs, Loyaltyxpert all customized models. If you do not wish to be bothered, you let our team handle the loyalty program. The team develops programs, deploys such programs, and manages the entire show for you. You can get the LoyaltyXpert team to discuss your requirements and then modify the app to suit your needs.
Consult the LoyaltyXpert team to get advice on setting up and managing your loyalty program using the loyalty management solution and loyalty app. To know all the possibilities of the LoyaltyXpert app, it is best to schedule a demo and then conduct test runs before you finally commit.