LoyaltyXpert

loyalty program management

loyalty program management

7 Strategies to Reinforce Loyalty Program Management and Turn Customers into Loyal Fans

Many businesses say their biggest challenge is to improve their customer retention rate. As per one new data, the average business loses nearly 15 to 30 percent of its customers every year owing to a lack of customer loyalty. In some businesses, less than 20 percent of their customers make a second purchase. However, robust …

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multidimensional loyalty program

Launch a multidimensional loyalty program? Look at Crucial Factors

Do you know why 77% of loyalty programs do not even survive for two years? Most of them disappear because they cannot fulfil customer expectations and preferences. As loyalty program management experts, we wish to share a winning strategy. Let’s take a look at the basics of a successful multidimensional loyalty program. #1. Not “any” …

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loyalty program management

Avoid These 10 Mistakes to Run a Successful Loyalty Program

Are you planning to run a customer loyalty program for your business? If yes, then it is important to note that customer loyalty programs have evolved over the years. Today’s businesses use these programs for both customer acquisition and retention purposes. Since customer loyalty programs are largely focused on customers, many businesses mistake creating loyalty …

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