How to Measure Customer Retention Through Loyalty Programs
Learn how to measure customer retention through loyalty programs with expert insights from LoyaltyXpert and boost your customer loyalty.
customer retention
What is Customer Retention? 6 Examples & Proven Strategies
In this ultimate guide to customer retention, we’ll explore the strategies and tactics that can help you keep your customers engaged, satisfied, and coming back for more.
How Loyalty Programs Drive Retention and Upselling Strategies?
We have discussed the various ways loyalty programs enhance retention and upselling strategies.
6 Metrics to Measure the Success of your Loyalty Program
Almost every business slowed to crawl during the pandemic. The unprecedented economic event forced several companies to shut down forever. Some firms are coming back on track. Their operational capacity is not yet back to pre-coronavirus levels due to new regulations. Thus, this is the best time to finetune the business model. Close non-profitable venues, …
6 Metrics to Measure the Success of your Loyalty Program Read More »
Customer Retention or New Customer Acquisition in Loyalty Programs? Which is Better?
It is not easy to choose between new customer acquisition and customer retention strategies. What you are selling does influence which strategy to choose. For instance, if sellers sell durable refrigerators, the focus should be more on new customer acquisition because the same customer is not likely to buy again for a couple of years. …
Customer Retention or New Customer Acquisition in Loyalty Programs? Which is Better? Read More »
5 Metrics To Improve (And Measure) Customer Retention
Learn how to improve and measure customer retention with these 5 key metrics.
A Marketer’s Guide to Achieving Customer Retention
Everyone in the customer services industry is familiar with the quote, ‘Make a customer, not a sale’ by Katherine Barchetti. The strong emphasis on customer retention is a common motto of most successful businesses that have stretched far and beyond to gain customers. But their game simply doesn’t end at customer acquisition. It takes continuous …
A Marketer’s Guide to Achieving Customer Retention Read More »
Why Small-Scale Business Needs To Focus On Customer Retention
Customer Retention is something that defines the value of your business. It is as important as customer acquisition. Improving customer retention helps in strengthening the reputation of your business. Also, it builds a sense of trust amongst the customers. Here\’s the proof, 84% of the people are likely to get influenced by the recommendations of …
Why Small-Scale Business Needs To Focus On Customer Retention Read More »
Why Customer Retention Should Be the Top Most Priority for Businesses
Why Customer Retention Should Be Most Priority For Business